Saturday, April 7, 2012

Enjoy Greater Flexibility and Versatility in Business with Hybrid ...

Hybrid Conferencing is a new technology in the field of communication that enables participants to attend conference calls using either the conventional PSTN calls or the modern VoIP calls on the same platform at the same time. This advanced communication solution is suitable for companies in emerging countries that want to strengthen their communication network while keeping the associated costs to a minimum. It can be beneficial for organisations in nascent markets like Singapore, where the companies need to maintain contact with remotely located personnel and other business associates for project management and similar activities.

A hybrid calling solution offers users a reliable audio conferencing platform that delivers crystal clear sound quality on both VoIP and PSTN networks. It can help the companies lower calling costs, since the participants can join the conference without any international access number.

This ensures greater flexibility to the attendees as they can use the domestic access number even though they may be located remotely. They can connect with other group members in a meeting room though a land line phone, mobile phone or any device powered by the Internet.

In an emerging market like Singapore, companies with a private IP network can choose to merge it with their communication infrastructure via SIP trunking. This can help lower calling costs by a huge margin, which can be a great boon for them. Moreover, this reduction in calling expenses will be over the benefits they already enjoy due to the elimination of business travel. High end hybrid Unified Conferencing (UC) solutions like Arkadin OnePlace ensure that the users enjoy all the features of audio conferencing on both platforms with full reliability and no deterioration in call quality.

These hybrid calling solutions include feature-rich web conference calls and High Definition (HD) video conferencing components that greatly enhance the remote meeting experience of all participants.

The HD video conferencing tools integrated in such hybrid UC solutions ensure that the users can communicate face to face with group members located in the farthest corners of the world. Users can chat visually with up to 100 group members using a laptop based camera or a HD webcam for an immersive conferencing experience.

On the other hand, the web conference solution has numerous features that support remote collaboration, such as multiple, simultaneous document, application, video sharing, layout customisation and permanent URL creation for frequent meetings. Apart from these, users can also access features like breakout rooms, integrated chats and recording, polling and Q&A. Such features greatly improve the remote communication process and ensure that the users can liaise with each other optimally despite huge distances between them.

Scalability of the network is essential for any organisation in a nascent market for communication technology, like Singapore. Companies can benefit through conferencing applications that can be scaled to suit their individual needs. For example, Arkadin OnePlace, which is based on the Software as a Service or SaaS model, will be suitable for a growing organisation that may need to add or delete the number of seats in its meeting rooms according to its growth rate. This feature of scalability in hybrid conferencing also results in faster and better Return on Investment (RoI), which will also add to the cost effectiveness of the solution.

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